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Pharmacy First Service

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Everything you need to know about Pharmacy First Service



What is Pharmacy First Service?

Patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription.

The Pharmacy First scheme was launched by the government and NHS England on 31 January 2024 to give patients quick and accessible care and ease pressure on GP services.

Patients can now get treatment for seven common conditions

directly from their local pharmacy

What are the seven common conditions?

  • Sinusitis (Adults & children aged over 12 year & over)

  • Sore throat (Adults & children aged over 5 year & over)

  • Earache (Children aged 1 year to 17 years)

  • Infected insect bite (Adults & children aged over 1 year & over)

  • Impetigo (a bacterial skin infection) (Adults & children aged over 1 year & over)

  • Shingles (Adults aged over 18 year & over)

  • Uncomplicated urinary tract infections in women. (Women aged 16 to 64 years)


How can I access treatment from my pharmacy?

You can get treatment for these conditions by popping into our pharmacy. GP receptionists, NHS 111 and providers of emergency care will also be able to direct patients to pharmacies, that offer the service, if contacted.

What will happen when I arrive at the pharmacy?

The pharmacist will be able to speak to you privately in a separate consultation room. We may perform an examination or ask to access your medical records. We will be able to able to recommend the best course of action on an individual patient basis, including by issuing prescriptions for antibiotics or antivirals where necessary.

Will I have to pay for my medication?

Usual prescription charges will apply for the seven common conditions. Patients that were already exempt from prescription charges will still be exempt.

What if I still want to see my GP?

Patients can still choose to visit a GP if they wish to. Pharmacy First offers alternative access for these seven conditions and we encourage people to make the most of this service and to consult the highly trained professions in their local pharmacy


Get in touch to find out more

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