top of page

New Medicine Service

Yellow Tick.png

Our team will check the medicines you are taking, how well they work for you & how to get the most out of them



What is New Medicine Service

At Greywell pharmacy we offer New Medicine service (NMS) for free, If you're prescribed a medicine to treat a long-term condition for the first time, you can get extra help & advice about your medicine.

We will support you over several weeks to ensure you are using the medicine safely and to best effect. The service is only available to people using certain medicines.

Aim's is to provide support to patients & carers, helping them manage

newly prescribed medicines


Who is eligible?

The New Medicine Service is only available for people living in England who have been prescribed a new medicine for these conditions:


  • Asthma

  • Chronic obstructive pulmonary disease (COPD)

  • Type 2 diabetes

  • High blood pressure

  • High cholesterol

  • Osteoporosis

  • Gout

  • Glaucoma

  • Epilepsy

  • Parkinson’s disease

  • Urinary incontinence or retention

  • Heart failure

  • Coronary heart disease

  • Atrial fibrillation

  • Unstable angina or heart attack

  • Stroke or transient ischaemic attack (TIA)

  • long-term risk of blot clots or blocked blood vessels, including DVT (deep vein thrombosis)

How does the service work?

Start your medicine

You can talk to the pharmacist when you first start taking your medicine and ask any questions you may have about it, from side effects to how to take it.


Your second appointment

You'll have a follow-up appointment 2 weeks later, when you and our pharmacist can talk about any issues you might have experienced with the medicine. For example, if you're not taking it regularly or are finding a tablet hard to swallow, we can help assist you to finding a solution.


Your third appointment

You will have your last appointment a further 2 weeks later, to see how you're getting on. The service then ends, but we will always talk to you about your medicines when you need help.

How do I join the scheme?

When you come into our pharmacy with your new prescription, ask one of our team members if you can take part in the New Medicine Service, and we can get you booked in for an appointment today. its that quick & easy!

Get in touch to find out more about our New Medicine Service

bottom of page